Last update: 12-06-2025
Introduction
importance to your privacy as a data subject, handles your personal data with care and complies with the applicable laws and regulations regarding the protection of personal data. In order to ensure that we, as the controller, process your personal data in accordance with laws and regulations, an internal supervisor, the Data Protection Officer, has been appointed. The Data Protection Officer supervises the processing of personal data by North Sea Port. The contact details of the Data Protection Officer can be found below.
By means of this privacy notice, we wish to inform you about the way in which personal data are processed in the context of our services. This is to answer a question, to be able to offer an optimal service and/or to be able to contact the person who has provided personal data.
This website was created on behalf of North Sea Port in collaboration with Infrabel and ProRail in the context of the Rail Ghent Terneuzen project. The Rail Ghent–Terneuzen project is a joint initiative of North Sea Port, Infrabel and ProRail, aimed at improving the rail connection between the Netherlands and Belgium. This website informs the public about the progress, planning and impact of the project.
Who we are
Contact information of the Controller
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Belgium Data Protection Officer: Jonas De Cock North Sea Port Flanders nv van publiek recht |
Netherlands Data Protection Officer: John Yonce North Sea Port Netherlands NV |
Data Protection officer
E-mail: privacy@northseaport.com
Telephone number: +32 9 251 05 50
Questions?
Do you have a question about your individual rights under the GDPR? Please contact North Sea Port via privacy@northseaport.com
From whom do we collect personal data?
When you visit the website or use the services listed below, it is possible that personal data about you is collected. Below you will find more information about the various processing activities that may apply to you.
Processing
1. Visiting the website
Legal basis
Legitimate interest and consent
Purposes
North Sea Port processes personal data to inform visitors to the website about the progress, planning and impact of the project.
Which personal data are processed?
We process the following personal data: the IP address and necessary cookies. This is in the context of the security and proper functioning of the website (legitimate interest).
With consent, preferences can be saved, such as language settings and whether someone has previously visited the website (via tracking cookies).
How do we obtain this data?
- Either based on the choices you have made and that have been saved with consent (for example language preference)
- Based on passively collected data, such as click behaviour and the pages visited, insights can be obtained into the use of the website.
How long do we store this data?
Until consent for the cookies is withdrawn or until the cookie has expired. See the cookie policy for the retention periods of the various cookies.
The analytical data is stored aggregated for 3 years.
Who do we share this data with?
- The parties involved in the project: Prorail (Netherlands) and Infrabel (Belgie).
- The service providers who help with the technical setup: Lievens Communicatie B.V. (Netherlands) and 10uur B.V. (Netherlands).
- The cookie permissions are collected via Cookiebot (Denmark).
- The analytical data is processed with Google Analytics (U.S.).
Transfer of personal data
Given that Google is a U.S. party, there is theoretically a possibility that the data is consulted from the United States. This risk is currently considered acceptable due to Google's membership under the Data Privacy Framework. (https://www.dataprivacyframework.gov/ ). North Sea port has concluded the necessary processing agreements.
Cookies
This website uses the following cookies: click on fingerprint at the bottom left of the page.
2. Responding to inquiries
Legal basis
Legitimate Interests
Purposes
North Sea Port processes personal data for internal purposes, to answer questions about the progress, planning and impact of the project.
Which personal data are processed?
Your e-mail address and all data contained in your questions.
How do we obtain this data?
You decide to send an e-mail to the above e-mail address.
How long do we store this data?
The data is stored for 3 years after processing your question.
Who do we share this data with?
- The parties involved in the project: Prorail and Infrabel
- The service providers who help with the technical set-up: Lievens Communicatie and 10uur.
- The mailbox is hosted by Combell nv
Transfer of personal data
No personal data is provided to parties in countries outside the European Economic Area (EEA).
3. Cookies
Legal basis
Legitimate interest and consent
Purposes
Functional cookies are necessary to make the website work properly. Other cookies can be used to collect information about your visit, or about you as a visitor. This data is only processed if you give permission for this.
Which personal data is processed?
Your IP address, the fingerprints of your device (this includes screen size, operating system, etc.) and the information that was stored in a specific cookie
How do we obtain this data?
The data consists of:
- Either based on the choices you have made and that have been stored with permission (for example language preference)
How long do we store this data?
Until the permission for the cookies is withdrawn or until the cookie has expired. See the cookie policy for the storage periods of the various cookies.
The analytical data from the cookies is stored in an aggregated form for 3 years.
With whom do we share this data?
- The parties involved in the project: Prorail and Infrabel.
- The service providers who help with the technical setup: Lievens Communicatie and 10uur.
- The cookie permissions are collected via Cookiebot
Transfer of personal data
No personal data is provided to countries outside the European Economic Area (EEA).
Cookies
This website uses the following cookies: click on fingerprint at the bottom left of the page.
4. Newsletter
Legal basis
Consent
Purposes
North Sea Port processes personal data to be able to offer an optimal service by informing interested parties about the progress, planning and impact of the project via a newsletter.
Which personal data are processed?
Name, e-mail address, country, consent.
How do we obtain this data?
From the data subject via the registration form.
How long do we store this data?
The data is is actively used as your consent remains valid.. If you withdraw your consent, your e-mail address will be used to prevent you from receiving e-mails in the future.
Who do we share this data with?
- The parties involved in the project: Prorail and Infrabel.
- The service providers who help with the technical set-up: Lievens Communicatie and 10uur.
- The newsletter is sent with Campaign MonitorCampaign Monitor Pty Ltd.
Transfer of personal data
In the context of e-mail marketing, personal data is transferred to parties outside the European Economic Area (EEA). North Sea Port guarantees that it takes the necessary measures to ensure that this transfer complies with European regulations regarding the protection of personal data.
How are personal data secured?
At North Sea Port, personal data is protected in accordance with all applicable legal provisions. We take appropriate measures to prevent misuse, loss, unauthorized access and other unwanted actions with personal data. When you provide personal data to North Sea Port, they are processed in a secure environment that is not accessible to the public.
Optional Other websites
This website may contain links to other websites. Please note that this privacy notice only applies to pages on www.railghentterneuzen.eu and that we have no control over the collection and handling of personal data on the other web pages.
Rights as a data subject
You can exercise your rights as a data subject by, among other things, contacting North Sea Port by e-mail (see contact details). Below you will find an overview of the various rights linked to the legal basis on which personal data are processed.
Amendments
North Sea Port reserves the right to make changes to this privacy statement. When North Sea Port updates this Privacy Notice, it will take appropriate measures to inform you, depending on the importance of the changes and the legal requirements. You can find the date of the last change at the top.
Questions, suggestions, complaints or other concerns?
If, despite the care that North Sea Port uses with regard to your personal data, you still have complaints about the processing of your personal data or how North Sea Port handles your rights, you can file a complaint with the Supervisory Authorities. In that case, we would like to ask you to first contact North Sea Port to see if a solution can be found. Contact details of the controller
Contact information of the Controller
|
Belgium Data Protection Officer: Jonas De Cock North Sea Port Flanders nv van publiek recht |
Netherlands Data Protection Officer: John Yonce North Sea Port Netherlands NV |
Data Protection officer
E-mail: privacy@northseaport.com
Telephone number: +32 9 251 05 50
Questions?
Do you have question about your individual rights under the GDPR? Please contact North Sea Port via privacy@northseaport.com
|
Belgium Data Protection Authority
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Netherlands Dutch Data Protection Authority You can file a privacy complaint online, seeAutoriteit Persoonsgegevens website. |
